Don't take no for an answer. My floor was re-laid/stuck (to concrete) using the new hard adhesive and hasn't been a problem since. My partner's floor (on hardboard underlay) was…

No worries. Hope that you get it sorted.

Try contacting Stuart Burnett at Dunlop in Melbourne: sburnett@dunlopflooring.com.au

Show the clown this thread.

It was rolled.

You were one of the lucky ones because it's only recently that Dunlop has decided to replace floors in entirety. My floor was relaid about a year ago using the…

I'd be getting in touch with the local consumer affairs. There are many, many floors being rectified by Dunlop under warranty. I reckon they are trying to wriggle out. The…

I put Heartridge down (professional installation, $8,000) on a concrete slab about four years ago. A year ago I pulled it up and relaid because of plank shrinkage, up to…