Dowell may have been around for years. But their after sales service is shocking. We have been waiting two years for them to repair the damaged, very expensive double glazed…

We got quotes for upvc as that is what we are used to. But it was a lot more expensive than Thermally broken aluminium (Thermaline).

Definitely now. And not just double glazed alluminium. They need to have a thermal break to avoid heat loss through the frame. Timber or upvc are other great options. But…

Ill look into it. Though I dont see what difference it would make.

Because the warranty passes from the builder to the home owner after 12 months. Thats why.

Hi EmyN. There is a 25 Year Residential Wear Warranty. Which has wear and tear restrictions. But still should cover this. So yes maybe a lawyer is the way to…

Thanks Kayla

Sorry about the length of this post. I want to give as much detail as
i can.
We moved into our new house in September '12. We have installed Arc…

Oh dear it has been too long since I have been on. First of all Margfromtassie we have Arc Bamboo Coffee and love it. I am probably too late to…

Hi Kayla. Your home looks amazing. That is realy bad news about your partner. I hope he gets better soon. It's not a nice thing to have. But there is…

Treeseachanger thanks. We are loving it.
Nina. Thank you for your lovely comments. I hear you. Boxes everywhere not quite sure where to start.…

Wow Kayla it looks amazing. You must be so happy. You look so organised. Our place is still a pile of boxes lol. But we'll get there slowly.

Just popped in quickly to see how you were going. So sorry to hear you cant move in today. I hope you are not too disappointed. I really hope you…

Oh that is so good. How exciting. Get that champers chilled

Thanks so much Kayla. We are sitting waiting for the call from the builder. He said he should be ready around 11 and no call yet. Going crazy

Arc Bamboo. Coffee. Love it. Moving in today. Here are a few pics before the furniture goes in.

Inspection done yesterday. Its looking loooovely.
A small list of paint touch ups, scratched bath and a wee dint in the island bench to be…

Yes Kayla. We had final inspection yesterday. We thought, like you we were getting keys. But it wasn't going to happen. But i think we managed to persuade him to…

Oh dear Kayla. Hope you are feeling better this morning.
Dont you just wish they would cut the bullsh1t and just tell the truth. "You cant get you keys today because…

Shower screens, robe doors, and cleaners today. What a difference seeing it all clean and shiny. Cant wait to get in for inspection tomorrow. Still a few things to do…

Nice Hope this week goes well for you too

Thank you Kayla. We are really pleased with them. Not seen them from the inside yet though.
We have final inspection on Tuesday but there still seems a lot to…

Just lovely Kayla. Is that coffee. Or did you choose one of the antique colours? What a difference it makes

I know Kayla. Quite stressfull waiting to hear back from HN.
But yesterday we got carpets

And water tank pump all hookedup

Fantastic. Did you take a picture??

Yaay! Whats another couple of days at this stage.