Yes. It wasn't assessed as an installation issue the first time and the only thing that's changed is the product I used.
What type of boards have you got? Are…

Carpet Court replaced it with a different Hybrid plank (Armstrong Empower) and it has been absolutely perfect ever since.

My post is inaccurate? I posted my experience on a forum where people discuss their experiences and opinions. Everything I've said is 100% accurate and I know exactly what I'm…

No, the manufacturer is refusing to admit fault of their product, the warranty is through the manufacturer not the installer. Also if the product fails then under warranty they replace…

The boards themselves are bowing, not the joints. The joints are fine. Funny how the floor rep didn't state that was the problem when he inspected the floor if it…

How so? What part of the installation process would cause every board to bow and warp in both directions, in every room? 100% the laying is a bold claim to…

Still researching what to go with but I was recommended Empower by Armstrong Flooring as this is a mineral core hybrid plank so it's "supposed" to be more stable but…

Yes, expansion joints all round, it was professionally installed by Barossa Carpet Court.
Luckily Carpet Court have said they will replace the floor (with a different product) regardless of what Airstep…

Hey all, I'm seeking advice. We have hybrid flooring in our home which is 18 months old now and the floor boards have warped and bowed. It started about a…