This is the bathroom kids use, so when they were younger they used the bath tab and the shower was used not frequently. So it never got clogged and…

I will, and also will engage the Office of Fair Trading and their insurance. But before that I want to understand if this is a defect and their fault.…

Hi Everyone,
Just wanted your opinion on the situation. I've built with Masterton, recently I had a flood downstairs, because the shower drain got a bit clogged and the water…

The number of trades matters too, as they probably trying to get the cheapest they can find. However 25 jobs per SS or more is very bad, because the…

40 jobs is insane even by M standards. I heard that most companies would have an average 15 jobs per SS. Masterton had 25, thus had so many…

There are plenty of other volume builders out there. A bad volume builder will charge you extra during the build after you sign the dotted line and increase the…

Pommie, for every builder people who are not happy are more likely to post. We have a number of threads on this forum for different builders and remember someone…

It may be too late, but ... From what I know, they are a middle man company, which can design a custom house, do council approval and get Masterton to…

They are bayonet, total waste of time and money. We were supposed to have LED down lights and those light points made it much harder to make the downlight…

Completely agree, OFT can help M come to their senses.

Gibson, their standard building contract does not cancel your consumer rights. Whatever they put in their contract, which violates your consumer rights is invalid. Our SS told me…

I second this, we had nightmare build with M, went to OFT few times, even after OFT order they did not finish rectifying the issues within allowed time frame.

Hi Everyone, haven't been to the forum for a while fighting with M in OFT. Caching up now.
Great to see everyone's progress. Even if you had to go…

Hi Sandra, may I ask, what breaches to the contract did they find? My inspector told me that all contractual issues must be dealt with by the Tribunal or…

I heard from a friend that RWT water was not good for washing, So I asked M to only connect my toilets to RWT, not the laundry. They…

Would not recommend them: price increased twice during the demolition, rude, poor communication.

Our older daughter was not even born when we engaged Masterton. When we got the keys she was 3 years old and we had a second one 3 months…

I've said this before, my private inspector used to recommend them, but no longer. They apparently earned their reputation and now cashing out.

I feel for you S-VE, we are in the same situation. Dozens of defects like bathroom not connected to the sewage, 4 missing downpipes, some existing downpipes feeding water…

I second this MGardz. They could not fix some defects for months and we got it fixed in a matter of days. My advice (I am a serial…

Leaking shower cabin story continues for us too, they sugested:
Install smaller / alternative shower rose
Install a drencher rose (ceiling mounted)
What a ...!
The leaking has nothing to do with the…

Wow GillyM! What is the area?

Our friends built with Clarendon, no major issues. We built with Masterton, an absolute and complete disaster. Nothing more to say.

It has been almost 5 months since we got the keys and still plenty of issues to fix. We had M electrician coming to fix several issues. It was…

As far a as I know they don't like changing the contract. I've put too much trust in them, so I did not push. What I would try to…

We had the same issue Marina, it looks like M tilers prefer to dump the construction rubbish into the drainage hole instead of cleaning it up.

Thanks Sevenths!
Just was wondering if anyone on this forum appointed their own certifier, not just signed a paper given by Masterton with certifier's name already typed in?

Sevenths, I think Masterton made me to sign a paper at the start as if I am appointing that certifier. But I never paid him, Masterton paid him out…

Gibson, that is the main problem. I've already had my building inspector, but building inspector does not issue occupation certificates. I want to get rid of the M…

We had a certifier coming to our place.
Items to do by the builder:
provide the termite sticker to the meter area.
Items to do by the owner:
Complete landscaping (even…