Good luck with your complaint. There is a management email that you can directly contact them on. I can understand your frustration. My escalation to management was…

Kim Are you able to approach KC and pay for the glass splash back to extend right behind the rangehood instead? That way if you do have to ever change…

Where is your rain water tank HB? Is it located in the room where you hear a lot of noise? When we flush our toilets, we hear the pump…

I second this. Paying for off white mortar is well worth it. Not sure how much it costs to upgrade now as our prices are 2 years old

Nope, that is how it is done for my driveway as well. Unless you paid extra to have it poured all the way across on the left hand side,…

We have a kickboard and whilst it looks good, in hindsight if I had known that there would be a large enough gap to allow food scraps to fall in…

Cremorne35 We got the quickslide mirrored doors for one of our robes. They are made of wood and look really good. We are quite happy with them.…

I love this forum for information sharing, but boy do you people scare me at times
Quiklec have come back with a response about…

A fair few of us have had this problem. Its a real pain, but there is no way around it apart from choosing another feature tile. That or…

I would get the hair removed and paint redone on that area. For me its a gross factor having some strangers hair stuck on my door....
Regarding the essastone bench…

We have 160 mm step down to alfresco areas. Our front portico is a bit different as we paid to have it poured with our slab. It is…

You have to pay for the full OC yourself. EBH as a minimum is only required to provide/pay for the Interim one. Obviously if your house passes everything…

Endure, definately get endure. We got short changed when we went through. Was supposed to get Endure as part of an upgrade package, but it was written down as…

I guess every SS has their own way of doing things. But the upside of getting appliances as late as possible is that there is less chance that they…

Congrats on getting to PCI. I can hear the excitement in your voice
How come your appliances have already been installed?…

Man, that's their job to pick up on non-compliant stuff...Although I guess that if the staircase company gave a certificate of compliance, then they wouldn't have looked at the stair…

Wow! Was that missed by BOTH Tyrells and Howard??? Or was it down on their report but not rectified prior to settlement? Hopefully it is a fairly straight forward fix…

What do you mean that your stairs don't comply? They don't comply with council regulations? Or BCA standards? Hopefully what ever it is, EBH will fix quickly for you so…

Sydney B. What you've said there are the exact same concerns that I had when I hired a building inspector to look at my house during our build. I was…

I think the point that Heath and I were making was that any defects picked up by a licensed BUILDING INSPECTOR will be required to be fixed by your SS.…

Eve, yep the CDC is the development approval. Once you receive this, there will be a few other things that you (and EBH) will need to finalise before your…

Eve, do you mean complying development approval? We were told between 3 to 6 weeks by our CSA, but others have been real lucky and gotten theirs within 10 days.…

Mystro how long it takes depends on how many homes EBH have in the pipeline. Some people had started within 10 days, others have had to wait the full 20…

I think it comes down to how your CSA, SS and management interpret the wording in the contract. We were told by our SS that from PCI date that…

Firsttimers, you're right. EB trades still do need to access house after PCI. The wording in the contract says that you have to "insure building works from date…