5 tips for choosing a trustworthy removalist
By Budget Self Pack Containers|November 05, 2018
- Use online reviews to guide your selection process when choosing your trusted interstate removalist. Reading about other peoples experiences can be a great way of assessing a business. Look for reviews from a few different sources if possible. Testimonials on a business's own web page are great but for a more balanced result look for reviews on Facebook, Google, Yelp and Yellow Pages. These are all trusted sites and reviews are more likely to be authentic.
- Talk to the business. Although it can be tempting to conduct your entire move online - and this is often the way that it goes these days - it is useful to have an actual conversation with your removalist to gauge the level of professionalism and customer service that you can expect during your move.
- Get a detailed quote. Someone quoting a figure on the phone is not good enough. You will want to request a written quote showing all of the inclusions, terms and conditions of your move. Often, people's expectation of what they will be paying a removalist is derailed when something unexpected happens. Arm yourself with that knowledge off the bat - what will happen if you don't settle your new house in time to receive your home contents? What will happen if your home contents get damaged during transit.
- Getting a good price. Everyone wants the cheapest price to move interstate and it's certainly an option with the sheer number of removalists operating throughout Australia. It is possible to have a trustworthy removalist at a great price but be wary of a deal that seems to good to be true. Someone who quotes $500 less than anyone else is able to cut costs for a reason - usually in the form of cheap and unsuitable transportation and unreliable service.
- Check out your prospective removalists web site. It should be professional, clearly state all of the service offered, show the ABN number of the business as well as contact details and a physical address. Numerous dodgy removalists operate from their own home and give the illusion of being a professional removalist.
